Shipping policy

Shipping Availability

Gallo Jean ships within the United States and internationally to select countries. Available shipping destinations are displayed at checkout based on your delivery address. Orders placed to unsupported destinations will not be processed.

Processing Time

All orders are processed within 3 business days.

Please note that processing time is separate from shipping time.

Shipping Time

Standard shipping (most items): 7 – 14 business days

• Select items fulfilled by international suppliers: 14–20 business days

Delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order details.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Delays

Gallo Jean is not responsible for delays caused by shipping carriers, weather conditions, or incorrect address information provided at checkout.

Address Accuracy

Customers are responsible for ensuring that all shipping information is accurate at the time of purchase. Orders shipped to incorrect addresses provided by the customer cannot be replaced or refunded.